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  1. Screenly Support
  2. FAQs
  3. General Questions

General Questions

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  • What content types are supported by Screenly?
  • How do I configure WiFi for the Screenly 2 Player?
  • How long can the duration be for the slides on my playlist?
  • How can I delete old labels?
  • How much bandwidth does Screenly use?
  • How do I set up multiuser accounts in Screenly?
  • How does the player handle deleting files?
  • Do additional screens include additional storage?
  • How long does it take to remove an asset from the player after it is removed from the assigned playlist?
  • How much space does the Screenly install take up?
  • Can I copy my screen settings?
  • Can I manage my email notifications?
  • Can I use two-factor authentication (2FA) with Screenly?
  • Why is my page showing blank sections and missing buttons?
  • What are the icons showing in the corner of my display? (thermometer and lightning bolt)
  • Can I get a copy of my assets?
  • Can I hide "cookie" messages on websites?
  • What happens if your system crashes or gets hacked?
  • Invoices and Receipts: Where are they sent? Where do I get a copy?
  • Are there any file size limits?
  • How can I make my assets auto refresh?
  • Where can I find apps to use with Screenly?
  • Can I use Microsoft PowerPoint with Screenly?
  • Can I use Google Slides with Screenly?
  • Can I display Excel spreadsheets on Screenly?
  • How to use the "Add to Screenly" Chrome extension
  • How do I upgrade from v1 to Screenly 2?
  • How long will the Screenly v1 Player be supported?
  • What is your refund policy?
  • Is there a self-hosted version available of Screenly?
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Screenly Support