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The screen ID is found by clicking on the screens page, clicking on the screen name, then checking the details on the right side of your page.. If the issue is affecting multiple screens, enter at least one screen ID here. (Example ID format: srly-8wwh2hfnbxfgrtt)
OSE is now known as Anthias. Please note, Anthias does not have any commercial support from our team. Please ask all Anthias-related questions here by creating a new issue: https://github.com/Screenly/Anthias/issues