Last updated: April 2, 2025
Users (Account Owners, Billing Managers, and Admins) can add or remove licenses at any time during their subscription. You can do this through the Billing & Invoices section of your account settings.
Click Settings → Billing & Invoices → Review/Change.
In the Screen Count box, enter the total number of screen licenses you wish to have associated with your account and click Continue to Payment.
If your total screen count increases, you will receive an invoice only for the additional licenses, which will be prorated to cover the remaining time left in your billing period. If your total screen count decreases, you will receive non-refundable service credits that can be applied to settle future invoices.
Please note that service credits will not be issued if a subscription is cancelled. You can learn more about our cancellation and refund policy here.
If you have any questions, please contact our Support team.