Last updated: August 11, 2026
Only the account Owner/Creator or a user with Admin level permissions for your account can create, remove, or modify users.
How to add a new user
1. Log in to your Screenly account.
2. From the left-side panel of your screen, click the Settings.
3. Next, click Members.
4. Scroll to the Invitations section and select Invite Member.
5. Type the user email address, select the permission level and the 'Active until'.
Please see the information below on permission levels:
a) All permission levels have access to the Screens, Playlists, and Content within a team. At this time, you cannot control access to specific screens, playlists, content, or folders without separating into multiple teams.
b) The Owner is the creator of the Screenly account and has permissions for everything.
c) Only the Owner can create Admin users. Admin users can do everything except create more Admin users.
d) User accounts cannot change or create other users, and they cannot access the billing section.
e) The Billing Manager has User-level rights plus access to the billing section.
6. An Owner or Admin can invite new users, modify access levels of existing users, and revoke user access.
7. Screenly will send an email to the indicated address with a link to set up a password. The registration email will come from our hello@screenly.io address. If the user does not see the email, have them check their spam folder as well as contact your IT department to whitelist 'hello@screenly.io'.
How to transfer account ownership
Account Owner access level can be transferred to another user, however, it can only be transferred to an existing Admin user. If the owner-to-be is not an admin user, you will need to first change their role to Admin and then ultimately Owner.
1. Log in to your Screenly account and navigate to the Members section of your account Settings.
2. Click on the three dots in front of the user's email address and select Change Role and then select Owner. Hit Save.
3. If the user is not currently an Admin, you would first change their role to Admin and then repeat the process to make them the account owner.