Last updated: October 30, 2023 (no changes)
The impact of this event depends on a variety of factors. We designed the Screenly Player to cache all cacheable assets. When an asset is cached, it is stored locally on your Screenly Player. The Screenly Player can cache image and video assets. However, the device cannot cache live web page assets. If your internet connection goes down, all cached assets will keep playing. If you use live web page assets in your playlists, the Screenly Player will not display those assets during the internet outage. However, the other assets in your playlists will continue to be shown on the screen.
Note that the Screenly Player is only designed to survive shorter internet outages. If the outage lasts for several days, this prolonged event will eventually affect the device.
- How do I tell if my Screenly Player has cached all image and video assets?
Answer: The Screenly Player caches assets at the time of their first play-through on your screen. So, if your Screenly Player has successfully displayed your assets, it is safe to assume that they are also cached.
- Will the Screenly Player display cached assets if it loses its internet connection and the device reboots?
Answer: Yes. After your Screenly Player loses internet connection, the cached assets will continue to play. You should note, however, that our non-Max Screenly Players do not have a real-time clock, so if you complete a reboot your player will lose an accurate time count. Depending on your setup, this could affect the time or order your playlists are displayed. Once the player has a restored internet connection, all playlists and assets will display per your configured schedules. As an alternative to this, if you have a local NTP server you can configure your player to use this, which will keep the correct time synchronized without internet. To set this up, see our article here surrounding NTP.