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The screen ID is found by clicking on the screens page, clicking on the screen name, then checking the details on the right side of your page.. If the issue is affecting multiple screens, enter at least one screen ID here. (Example ID format: srly-8wwh2hfnbxfgrtt)

Please note, OSE is not supported by our team here. Our KB lists the locations you can ask OSE questions here: https://support.screenly.io/hc/en-us/articles/212107326-Where-can-I-get-support-for-Screenly-OSE-

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